Terms and conditions

Terms and Conditions

Last Updated: August 3, 2026

Welcome to the website of Innovative Pest Management Corp. (“Company,” “we,” “us,” or “our”). By accessing or using our website located at https://innovativepestmanagementcorp.com (the “Site”) or requesting our pest control services, you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms

By accessing our Site, submitting a contact or quote request form, or using any of our residential or commercial pest control services, you agree to comply with and be bound by these Terms, as well as our Privacy Policy. If you do not agree with any part of these Terms, you must not access or use the Site.

2. Services Provided

Innovative Pest Management Corp provides professional residential and commercial pest control and exterminating services in Rochester, NY and surrounding areas. Information provided on this Site is for general informational purposes and to allow prospective clients to request quotes or schedule service visits. Specific service contracts and warranties are governed by individual written service agreements provided prior to treatment.

3. Mobile Communications & SMS Terms

Innovative Pest Management Corp offers mobile text messaging services to provide appointment notifications, service reminders, account updates, and promotional communications.

  • Consent & Opt-In: By opting into SMS communications via our website forms, phone requests, or written consent, you agree to receive text messages from Innovative Pest Management Corp regarding your account, scheduling, service updates, as well as promotional content such as sales, coupons, and seasonal deals. Consent to receive text messages is not a condition of purchasing any service or product.
  • Types of Messages: Messages may include service appointment confirmations, technician arrival notifications, billing alerts, service follow-ups, and special offers.
  • Message Frequency: Message frequency varies based on your service interactions and preferences with us.
  • Cost & Carrier Rates: Message and data rates may apply depending on your mobile carrier and plan.
  • Opt-Out / Unsubscribe: You can opt out or cancel SMS communications at any time. To unsubscribe, reply STOP to any text message received from us. You will receive a final confirmation text confirming your opt-out.
  • Help & Support: For assistance or inquiries regarding our text messaging service, reply HELP to any text message, or contact customer support directly at (585) 434-0132 or via email at solutions@ipmroc.com

4. User Conduct & Form Submissions

When using our web forms (such as “REQUEST SERVICE OR QUOTE”), you agree to provide accurate, current, and complete information. You agree not to submit fraudulent requests, misuse the Site, or attempt to compromise the Site’s security or functionality.

5. Intellectual Property

All content on this Site including text, graphics, logos, icons, images and software is the property of Innovative Pest Management Corp or its content suppliers and is protected by United States and international copyright, trademark  and intellectual property laws. Unauthorized use or reproduction of any content is strictly prohibited.

6. Limitation of Liability

To the fullest extent permitted by law, Innovative Pest Management Corp, its officers, employees, and agents shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your access to or use of the Site or our services.

7. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes take effect immediately upon being posted to this page. Your continued use of the Site or our services following any modifications constitutes your acceptance of the revised Terms.

8. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

 

Innovative Pest Management, Corp.
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